Events | Roomvine

A DIGITAL LAYER FOR YOUR BUSINESS IN THE REAL WORLD

Power your business with Roomvine
to give your customers a more satisfying
and useful experience.

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Features

Engage

Communicate with all real time customers on your venues Roomvine channel, where your messages are specially highlighted. Set the banner status with important announcements for everyone to see.

Big Data

See core data like how customers are rating their experience at your venue on a particular day, the demographics of your customer base and sentiments of your customers.

Verified

Once you are verified, customers can identify you as the verified venue manager and direct all suggestions, complaints and requests to you on the venue channel or in a private conversation.

Individual Attention

You can chat with all attendees and customers on the chat channel or have a private conversation with someone to get into more details or to give personalized attention.

Big Data

See core data like how customers are rating their experience at your venue on a particular day, the demographics of your customer base and sentiments of your customers.

Individual Attention

You can chat with all attendees and customers on the chat channel or have a private conversation with someone to get into more details or to give personalized attention.

Benefits

Social Experience

Make the event or outing a more enjoyable experience for your customers by giving them the power to safely interact with everyone else at the venue. Help them meet new people and have great conversations.

Live Engagement

The most opportune moment enhance brand loyalty is when a customer is at your venue. Engage your live customers in a fun and meaningful way. Make announcements, ask for opinions, give them tips and offers.

Quick Assistance

When you have a lot of customers, your team can’t be everywhere at once. Quickly address issues and questions on the group channel or in a private conversation.

More Promoters

Often events and customer facing businesses get to know a customers problem long after they have left. Be easily approachable to catch problems in real-time and address the issue before they leave your venue.

Customer Insights

Get a better understanding of strengths and improvement areas by observing what your customers are talking about, and seeing the demographic, traffic and rating information.

Honest Feedback

Comment cards don’t really work and customers can feel awkward giving you negative feedback to your face. Hear what they really think by letting them say it anonymously.

HOW IT WORKS

Sign up

Sign up to claim your event or venue. Once you are verified, you will be granted admin rights to the venue channel and people will be able to identify you as the in-charge official, see your highlighted messages and read your banner announcements.

Activate

Activate your customers once they come to your venue by making occasional announcements and with signage so that they get on the grid. This allows you to engage with them and collect important customer insights.

Interact

Once you are connected, be available for your customers. Answer their queries and listen to their requests. Above all, have fun and keep the atmosphere enjoyable for everyone. Strike a more personal relationship with customers than ever before.

POWER YOUR EVENT WITH ROOMVINE

If you are interested in utilizing Roomvine at an upcoming event, or want admin status for an event, please sign up on the form below or email us these details at hello@roomvine.com and we will get in touch with you.